From registering patients and taking vital signs to assisting with examinations, medical assistants play an important role in the medical office. Booth's Medical Assisting 5e provides medical assisting students the comprehensive information needed to succeed in their careers through a variety of text and digital experiential activities.
A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success—whether you're proposing a new initiative within your organization or starting an entirely new company. Plans quickly walks you through the basics. You'll learn to: 1. Present your idea clearly 2. Develop sound financial plans 3. Project risks—and rewards 4. Anticipate and address your a…
Training, development, and career management are no longer in the category of "nice to do"; they are now a "must do" for companies to gain competitive advantage and meet employee expectations. The sixth edition of Employee Training and Development will equip students with a solid background in the fundamentals of training and develop¬ment in order to meet the demands of today's global work env…
First 90 Days has become the go-to resource for anyone being promoted, onboarding into a new company, or taking on a new professional role. Since its original publication in 2003, hundreds of thousands of leaders have trusted this classic guide to help them navigate and master critical career transitions. Now, in this updated and expanded tenth-anniversary edition, internationally recognized …
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: 1. Choosing the right time to talk 2. Engaging in productive dialogue 3. Helping both star and struggling performer…
much time on strategy development with too little to show for it? If you read nothing else on strategy, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you catalyze your organization's strategy development and execution. This book will inspire you to: 1. Distinguish your company from rivals 2. Clarify…
We've examined the ideas, insights, and best practices from the past year of Harvard Business Review to bring you the latest, most significant thinking driving business today. With authors from Marcus Buckingham to Herminia Ibarra and company examples from Google to Deloitte, this volume brings the most current and important management conversations to your fingertips.
Whether you're designing a new product or improving processes within your company, harnessing your team's creativity can help solve your toughest problems. Innovative Teams quickly walks you through the basics of leading the creative process, including: • Building a diverse team • Generating a wide array of options • Choosing the right solution • Promoting a culture of creativity
Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming—but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly, introducing you to key terms and concepts such as: • How to navigate financial statements • How to weigh costs and benefits • What's involved in budgeting and forecasting • How to ga…
Behavior in Organizations is designed first and foremost to meet needs that other texts do not satisfy. It continues to take a hands-on, experiential approach to organizational behavior. The majority of the exercises, role-playing simulations, and cases were developed in and for management training workshops. Understanding human behavior in organizations is the heart of effective management.…
The Second Edition of Managing Operations Across the Supply Chain explains familiar operations management topics as viewed through a supply chain management perspective. This edition reiects key shifts in operations management, including transitions that demand new tools and ap¬proaches that address the demands and challenges businesses face today and will in the future. Three key shifts refl…
A few books can change your life. Our book may not be one of them. However, if you read it, you will better understand that pay matters. After all, you can't pick up a newspaper, power up a computer, or read a blog today without someone talking about compensation. The Great Recession had major ramifications for pay. Some folks had their hours cut and/or their pay frozen or reduced. Why? Because…
Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking foryou—and you'll probably be waiting forever. Instead, you need to find the mentoring that will help you achieve your goals. Managed correctly, mentoring is a powerful and eff…
In this sixth edition of Essentials of Contemporary Management, we continue to focus on provid-ing the most up-to-date account of the changes taking place in the world of management and management practices while maintaining our emphasis on making our text relevant and inter¬esting to students. And we know from feedback from instructors and students that the text does engage them. Our increase…
The Tenth Edition continues the tradition of excellence that has earned Fundamentals of Corporate Finance its status as market leader. Every chapter has been updated to provide the most current examples that reflect corporate finance in today's world. The supplements package has been updated and improved, and with the enhanced Connect Finance and Excel Master, student and instructor support has…
In a world economy that is becoming increasingly integrated and interdependent, the relationship between business and society is becoming ever more complex. The globalization of business, theemergence of civil society organizations in many nations, and new government regulations and international agreements have significantly altered the job of managers and the nature of strategic decision maki…
This new edition reflects many dynamic changes in the business environment related to how managers make decisions. It is important for students to understand how the functional areas of business have to be coordinated as changes in the econ¬omy, technology, global competition, and consumer decision making continues to evolve. All of these changes are presented in concepts that entry-level stud…
"...the core of the matter is always about changing the behavior of people, and behavior change happens in highly successful situations mostly by speaking to people's feelings. This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an M.B.A. sense. In highly successful change efforts, people find w…