Manajemen Jasa : Pendekatan Terpadu

Karakakteristik jasa yang sangat berbeda dengan karakteristik barang secara fisik menimbulkan masalah untuk mengukur atau menilai kualitas jasa. Keterlibatan konsumen secara langsung dalam proses jasa dan sifat jasa yang tidak dapat dilihat serta tidak dapat disimpan, membuat jasa dikelola secara khusus dan dengan penangann yang unik. Semuanya dibahas dalam buku ini secara rinci. Dalam menge…

Sistem informasi manajemen

Sistem Informasi Manajemen (SIM) adalah sebuah sistem informasi yang selain melakukan semua pengolahan transaksi yang diperlukan oleh suatu organisasi, juga memberi dukungan informasi dan pengolahan dalam rangka menjalankan fungsi operasi manajemen dan proses pengambilan keputusan. Semua perkembangan tersebut baru dapat dirasakan manfaatnya jika didukung sumber daya manusia yang kompeten. Karen…

Manajemen sistem jaringan komputer dengan mikrotik routeros

Buku Manajemen Sistem Jaringan Komputer dengan MikroTik RouterOS secora detail membohas tentang pengelolaan jaringan menggunakan RouterOS. Bahasan yang terkandung dalam buku ini cukup kompleks, namun disajikan dengan struktur kalimat yang mudah dimengerti secara teori dan juga dilengkapi dengan panduan langsung praktek sehingga materi akan iebih mudah dipahami. Buku ini akan fokus membahas …

Metode penelitian manajemen

Dengan meningkatkan daya saing dalam berbagai kehidupan baik dalam hal produksi dan pelayanan/jasa, maka diperlukan adanya manajemen yang lebih efektif, efisien dan memuaskan. Efektif berkenaan dengan derajat pencapaian tujuan; efisien berkenaan dengan lebih hematnya waktu, tenaga dan biaya; serta memuaskan berkenaan dengan terpenuhi atau melebihi apa yang diharapkan dari konsumen atau fihak-fi…

Dasar-dasar manajemen produksi

Edisi

Ed. 1

ISBN/ISSN

-

Deskripsi Fisik

xii, 464 hlm. : 23 cm.

Judul Seri

-

No. Panggil

658.5 Han d

Manajemen investasi buku I

-

Balanced Scorecard : Menerapkan Strategi Menjadi Aksi

Buku ini yang ditulis oleh para penemu Balanced Scorecard memberi penjelasan kepada para manajer bagaimana menggunakan alat yang revolusioner ini untuk memobilisasi sumber daya manusia dalam rangka mencapai misi perusahaan. Balanced Scorecard, lebih dari sekedar sebuah sistem pengukuran, adalah sebuah sistem manajemen yang dapat digunakan untuk mengarahkan segenap energi, kemampuan, pengetahuan…

Akuntansi Manajemen Konsep, Manfaat, Dan Rekayasa

Akuntasi manajemen merupakan sistem informasi yang dirancang agar memungkinkan manajemen melakukan pengelolaan aktivitas untuk menghasilkan produk dan jasa secara cost effective. Dalam buku ini menguraikan konsep, manfaat, dan rekayasa informasi akuntansi manajemen. Penguasaan konsep akuntansi manajemen akan memberikan rerangka berfikir ekonomis rasional dan menjadi landasan pemanfaatan info…

Crafting and executing strategy : concepts and readings

By offering the most engaging, clearly articulated, and conceptually sound text on strategic management, Crafting and Executing Strategy has been able to main¬tain its position as the leading textbook in strategic management for close to 30 years. With this latest edition, we build on this strong foundation, maintaining the attributes of the book that have long made it the most teachable text …

HBR'S 10 must reads on teams

If you read nothing else on building better teams, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assemble and steer teams that get results.

Medical assisting : administrative and clinical procedures with anatomy and p…

From registering patients and taking vital signs to assisting with examinations, medical assistants play an important role in the medical office. Booth's Medical Assisting 5e provides medical assisting students the comprehensive information needed to succeed in their careers through a variety of text and digital experiential activities.

Creating business plans

A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success—whether you're proposing a new initiative within your organization or starting an entirely new company. Plans quickly walks you through the basics. You'll learn to: 1. Present your idea clearly 2. Develop sound financial plans 3. Project risks—and rewards 4. Anticipate and address your a…

Employee training and development

Training, development, and career management are no longer in the category of "nice to do"; they are now a "must do" for companies to gain competitive advantage and meet employee expectations. The sixth edition of Employee Training and Development will equip students with a solid background in the fundamentals of training and develop¬ment in order to meet the demands of today's global work env…

The first 90 days : proven strategies for getting up to speed faster and smarter

First 90 Days has become the go-to resource for anyone being promoted, onboarding into a new company, or taking on a new professional role. Since its original publication in 2003, hundreds of thousands of leaders have trusted this classic guide to help them navigate and master critical career transitions. Now, in this updated and expanded tenth-anniversary edition, internationally recognized …

Giving effective feedback

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: 1. Choosing the right time to talk 2. Engaging in productive dialogue 3. Helping both star and struggling performer…

HBR'S 10 must reads an strategy

much time on strategy development with too little to show for it? If you read nothing else on strategy, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you catalyze your organization's strategy development and execution. This book will inspire you to: 1. Distinguish your company from rivals 2. Clarify…

HBR'S 10 must reads : the definitive management ideas of the year from harvar…

We've examined the ideas, insights, and best practices from the past year of Harvard Business Review to bring you the latest, most significant thinking driving business today. With authors from Marcus Buckingham to Herminia Ibarra and company examples from Google to Deloitte, this volume brings the most current and important management conversations to your fingertips.

Business driven technology

Edisi

6th ed.

ISBN/ISSN

9780073376905

Deskripsi Fisik

xxxiii, 517 hlm. : ilus. ; 28 cm.

Judul Seri

-

No. Panggil

658.4038 Bal b

Innovative teams : unlock creative energy generate new ideas brainstorm effec…

Whether you're designing a new product or improving processes within your company, harnessing your team's creativity can help solve your toughest problems. Innovative Teams quickly walks you through the basics of leading the creative process, including: • Building a diverse team • Generating a wide array of options • Choosing the right solution • Promoting a culture of creativity

Finance basics : decode the jargon navigate key statements gauge performance

Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming—but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly, introducing you to key terms and concepts such as: • How to navigate financial statements • How to weigh costs and benefits • What's involved in budgeting and forecasting • How to ga…