Gaya APA

Cavana, R, Y. et al (2001). Applied business research : qualitative and quantitative methods (3rd ed.). Australia: John Wiley & Sons Australia, Ltd.

Gaya MLA

Cavana, Robert, Y.. et al. "Applied business research : qualitative and quantitative methods". 3rd ed. Australia: John Wiley & Sons Australia, Ltd, 2001. Text.