Gaya APA

Hartono, M, ., [, A. (2018). Kansei engineering, Kano, dan TRIZ for logistics service excellence (Ed. I, cet. 1). Yogyakarta: Graha Ilmu.

Gaya MLA

Hartono, Markus, ..., [et., Al.]. "Kansei engineering, Kano, dan TRIZ for logistics service excellence". Ed. I, cet. 1 Yogyakarta: Graha Ilmu, 2018. Text.